Roles + Backup

With our company I need more roles, this one is unsufficient

1. Servicedesk - Should do remote assistance + Command Prompt on local laptops/pc's, should not edit deployments or script tasks
2. Remote Technician Only - Make one user acccount which admin can select which company's should contain (not all company's)
2. Report Reader - Financial Roles for extracting CSV files

1. Make backup of current state (in case of emergency) --> export to file (perhaps daily backup?)


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