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bravurasoft

bravurasoft

About

Username
bravurasoft
Location
Redmond, WA
Joined
Visits
277
Last Active
Roles
Member, Applicant
Location
Redmond, WA
Job Title
Customer Support
Company
Bravura Software LLC

Comments

  • Unfortunately, Microsoft currently won't allow third parties to write "native" (non-Metro Touch) apps for Win 8 RT. However, Easy Computer Sync does support regular Windows 8, so it will work with the Surface Pro.
    in System Requirements for Easy Computer Sync Comment by bravurasoft January 2013
  • In theory, any time something is transmitted unencrypted, it could be intercepted. But, in this case, the network servers that relay information on the internet would need to be compromised for a real attack, and this is usually highly unlikely. F…
    in Unencrypted Incoming Email Server Configuration Comment by bravurasoft November 2012
  • Easy Computer Sync has its own installer, which does not depend on the Windows Installer (MSI), or anything else.
    in Installer Comment by bravurasoft October 2012
  • Does your password contain any special punctuation marks, or the like?
    in Cannot Login. Used to work too Comment by bravurasoft July 2012
  • Usually this indicates a temporary problem with the Yahoo IMAP servers themselves. It will typically go away on its own in a few hours or at most a day. However, make sure you are using your full yahoo email address as the user name, e.g. "us…
    in IMAP login pop up Comment by bravurasoft July 2012
  • Yes, Easy Computer Sync will work for any combination of Windows XP, Windows Vista, or Windows 7, for both 32-bit and 64-bit editions. It gives you the option to either synchronize entire folders at a time (e.g. synchronize “My Documents”) between …
    in File transfer Comment by bravurasoft February 2012
  • Can you try unplugging all other non-essential USB devices from both computers, including USB hubs and printers. Just leave your keyboard and mouse plugged in. Also, make sure the Easy Transfer Cable is plugged in directly to each computer. If th…
    in Stuck on connection screen Comment by bravurasoft February 2012
  • Plug the Easy Transfer Cable into both computers. On each computer, go to "Device Manager", and look for the Easy Transfer Cable device. There shouldn't be an exclamation mark next to the Easy Transfer Cable device. If you cannot see th…
    in Stuck on connection screen Comment by bravurasoft January 2012
  • Yes, with one license you can install it on up to 4 computers.
    in multiple useage Comment by bravurasoft November 2011
  • 1. Be sure to create a new account for Yahoo IMAP Connector, not reuse the existing POP3 account 2. There is a way to setup Outlook Express to automatically purge deleted items. Read more about purging deleted items at http://email.about.com/od/out…
    in Newbie | Free Trial | Questions Comment by bravurasoft August 2011
  • The Yahoo IMAP servers are not meant to be directly accessed, unless you have a mobile device on a mobile network (e.g. a smartphone on AT&T, Verizon, T-Mobile). To get a reliable connection, you need a proxy software to make the necessary adju…
    in Benefits of connector? Comment by bravurasoft August 2011
  • Yes, Yahoo! business email accounts are supported. Sometimes the Yahoo IMAP servers themselves can be unreliable for a day or two, so you may have to repeat the sync process, or at least let it run overnight before you entire mailbox is synchronize…
    in Yahoo Business email Comment by bravurasoft August 2011
  • You may have hit a special case that we haven't seen before. Please contact us at customer_support@bravurasoftware.com and we can send you instructions for enabling the built in debugging mode for Yahoo IMAP Connector. Then, you can send us the lo…
    in Command line too long Comment by bravurasoft August 2011
  • Most likely, it will work fine, but you will have to try it to find out. Just download yahoo imap connector, and follow the setup instructions included with the software. Or, you can visit http://www.bravurasoftware.com/yahoo-im ... lient.aspx Al…
    in verizon / yahoo account Comment by bravurasoft August 2011
  • Hi: Please make sure you have the latest update installed, by going to Start > All Programs > Yahoo IMAP Connector > Get Updates. You will need to close Yahoo IMAP Connector before checking for updates. If this doesn't solve the problem,…
    in Message is no longer available on the server Comment by bravurasoft August 2011
  • Yahoo appears to have resolved this problem on their side. New emails for affected accounts are coming in normally again. If you have many of these blank header emails, do not delete them in Outlook, since this will delete them on the Yahoo server…
    in Blank Headers with Microsoft Outlook on some email accounts Comment by bravurasoft June 2011
  • We are going to add "synching deletions" (which will also cover renames) to the next version of Easy Computer Sync. However, because it isn't the expected behavior for most users, it will be an option that you have to turn on. For exampl…
    in Deleted Files and/or Folders Comment by bravurasoft June 2011
  • Hi Chuck: Please try restarting both Outlook and Yahoo IMAP Connector (or just restarting your computer). If this still doesn't work for you, please contact us at customer_support@bravurasoftware.com
    in IMAP Setup Not working Comment by bravurasoft June 2011
  • Yes, Yahoo IMAP Connector works fine with the new version of Yahoo Mail. They have just brought out a new version of the web interface, not the IMAP functionality.
    in will Yahoo IMAP Connector work w/new version of Yahoo! Mail? Comment by bravurasoft May 2011
  • The new version of Easy Computer Sync, 1.5, includes a drag and drop feature. Read our blogpost to find out the details at http://blog.bravurasoftware.com
    in Drag N Drop Comment by bravurasoft May 2011
  • Your user name should be your full yahoo email address, for example, myusername@yahoo.com
    in IMAP Setup Not working Comment by bravurasoft April 2011
  • OK, thanks for bearing with us - we've got a solution to this error message that you have been experiencing with Outlook 2007 and Outlook 2010. This is fixed for version 1.0.6 of Yahoo IMAP Connector. To get the fix, please exit Yahoo IMAP Connecto…
    in Outlook 2010 - IMAP server closed the connection Comment by bravurasoft March 2011
  • You may be encountering a limitation with the yahoo IMAP servers themselves. With Yahoo IMAP Connector, it just provides a connection to the Yahoo IMAP servers, and does not impose any limitation on the number of downloads or download size. Howeve…
    in Dl'd headers first. Marked for dl. Proc doesn't work. Comment by bravurasoft February 2011
  • Unfortunately, this really is more of an Outlook 2010 problem than Yahoo IMAP Connector. If you use Outlook 2010 with pretty much any IMAP server (e.g. Gmail), you will see this error message from time to time. Outlook thinks that it can leave a c…
    in Outlook 2010 - IMAP server closed the connection Comment by bravurasoft January 2011
  • Currently, we don't have any support for running it as a service. It is designed to run as a user mode application in the task tray.
    in Disable system tray icon Comment by bravurasoft January 2011
  • We've seen this problem before. What is happening is Outlook tries to leave a connection to the Yahoo IMAP servers open, but for bandwidth reasons, the Yahoo IMAP servers will close the connection if it's been idle for a couple minutes. Normally, …
    in Outlook 2010 - IMAP server closed the connection Comment by bravurasoft December 2010
  • Can you try these other Yahoo smtp servers: smtp.mail.yahoo.com.au smtp.mail.yahoo.com smtp.mail.yahoo.ca
    in Can't send Emails. Comment by bravurasoft December 2010
  • Here are some things to make sure you have set correctly: Outgoing smtp server: smtp.mail.yahoo.co.uk Port: 465 Protocol: SSL Also, check the checkbox for "This server requies authentication"
    in Can't send Emails. Comment by bravurasoft December 2010
  • We have actually managed to work around the problem with the Yahoo IMAP servers, so this is fixed for the latest version of Yahoo IMAP Connector (1.0.4). To get the fix, please exit Yahoo IMAP Connector, and download and install the latest version …
    in "Failed to update headers" error message Comment by bravurasoft November 2010
  • That's a great suggestion. We'll look into adding this for the next verison. Thanks for your feedback!
    in Drag N Drop Comment by bravurasoft October 2010

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